Contact Management
If you are holding on to outdated or incorrect contacts in your lists, you may not just be wasting data storage – THIS MAY BE COSTING YOU MONEY!
But I want to keep ALL my contacts
The good news is that you can keep all your contacts and you can have as many lists as you want! The trick is to understand how to segment them and keep your lists clean! There are dozens of ways you can slash and remix your contact lists to find a tune that appeals to those particular listeners. Some audiences like pop, some like bluegrass. The trick is knowing how to communicate with each one.
How Do I Stay Connected With My Customers?
Today there are a staggering (and still growing) number of ways to connect with customers.
With so many channels hungry for content and so many people responsible for keeping your messages in front of your customers, managing your brand experience creates a daunting challenge.
How do you manage your content and avoid muddled communications?
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Flip through these slides (or download the PDF) to learn how.
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19 Oaks has played an invaluable role in our marketing and sales processes, from training our staff, to interviewing and placing a dedicated marketing and sales person, to redesigning and developing our website. As a result, our phone is ringing a lot more and we’re securing new business. The best part is, we’re getting the types of clients we want to strategically grow our company. I highly recommend 19 Oaks to any business seeking to boost their marketing or sales.
Michael Royer, President of Berry Talbot Royer
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“There are a number of qualities that you can be sure of when working with Shay….
* She will always bring a positive energy to your company.
* She is an excellent listener, understanding the needs of your organization.
* She is thoughtful and creative, customizing the product to meet your needs.
Chris Condon, CEO, United Insurance
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I can’t express what a help Shay was with pivoting A Company of Girls to a more organized and higher functioning organization. Her guidance with everything from recruiting new board members, to event planning, to corporate sponsorship, allowed us to build a successful, and replicating, model that helps us work smarter – not harder, allowing for more time to focus on our mission of empowering girls to succeed.
Jennifer Roe, Executive Director, A Company of Girls
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I first met Shay through a local networking group, but her reputation preceded her. I had long wanted a more personalized approach to our marketing and Shay was the perfect fit. We met to formulate a strategy, she found the right person internally, trained them, and provided the tools to succeed. She set in place processes to consistently replicate best practices, track events, marketing channels and sales goals. I highly recommend Shay and 19Oaks to anyone wanting to implement a personalized, in-house marketing program.
Peter Horch, CEO of Horch Roofing
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I hired Shay and her team to help me develop a streamlined system and CRM. Additionally I received outstanding training on several social media platforms (including LinkedIn which led directly to a strong lead within days!). I appreciate Shay’s communication skills, business acumen and her focus on absolute value-addding for her clients 24/7. She is a pleasure to work with and I’d highly recommend her and her team.
Justin Lamontagne, Commercial Broker at NAI The Dunham Group
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Where do I start…? Since April 2018; Shay’s contributions have been countless, measured, and impactful. In the beginning, she was faced with a disorganized and somewhat dysfunctional organization. Through strategic planning, training/coaching, the implementation of processes, and focus on ‘over-communication’ we are now charting a course in a more deliberate direction. I cannot speak highly enough about the skillset Shay brings to the table and would be happy to work with her again if given the opportunity.
Jonathan Pineo Director of Sales, Kentek Corporation
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19 Oaks worked with me and our business development team to incorporate our sales tools with a clearly defined process. This has greatly helped me get our organization on track for meeting our sales goals for the upcoming year.
Vicki Worden, Executive Director of Green Building Initiative
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19 Oaks worked with my team to develop internal marketing systems and processes to keep us top of mind with our customers, grow our market share, and provides engaging content for our community. 19 Oaks are experts in bringing order to social media and creating a strategic vision. Their entire team is very accessible when questions and concerns arose.
Jeffrey Messer, President at Messer Truck Equipment
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Hiring 19 Oaks to assist us with our Strategic Plan was a great decision. The staff fully integrated themselves into our line of work to truly understand our company, processes, problems, and successes. 19 Oaks provided us with a different way of thinking; bringing us back to the basics of communicating with our members and taking care of them in order set a strong base for continuing to grow the organization.
Lynn Tillotson, President Portland Maine Convention and Visitors Bureau
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Shay excels at marketing strategy and fundraising for nonprofits. She has greatly helped our organization by introducing replicable processes for event promotion and member outreach. Shay understands how to communicate with donors and volunteers to increase engagement. For example, 19 Oaks created a successful new event to thank volunteers at no cost to our organization. Shay has trained and supported staff and board members to easily meet and exceed fundraising goals. They follow through on details and deliver on promises made. I highly recommend Shay to those looking to increase revenue and grow.
Guy Langevin, Dead River and Board Chair, Junior Achievement of Maine
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As a sales professional it is rare to find a marketing agency that understands what I do for a living. So when 19 Oaks starting working with our firm and brought an understanding of who I was talking to, how, and when, it was a breath of fresh air. Using process, marketing content and tools with analytics to measure our work, they really helped me connect with more of my existing customers, reach new prospects, and gave me marketing tools that increased my sales. They were great to work with and I would recommend them to any company who really cares about the bottom line – while delighting their customers!
Stephanie Pennell, Lotfey Dennett Insurance Brokers
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Working with Shay and 19Oaks gave me the confidence to thrive as the Marketing Coordinator of Horch Roofing. Consultants often take a “one size fits all” approach, but not Shay. As we worked to bring our marketing channels in-house, she provided me with specific resources and advice tailored to our industry and to our company’s culture. With Shay as a mentor, our first campaign to raise money for Good Shepherd Food Bank was a success, raising over $16,200 to support Mainer’s in need
Alexi Frey, Marketing Manager at Horch Roofing